- High-quality supported housing, shaped around people’s needs
This page is for people living in a Genesis Housing property and the people supporting them.
Your signed tenancy agreement explains your rights, responsibilities and how the arrangement works.
Tell us when something has gone wrong or when someone has done a good job.
Report concerns relating to fire safety, electrical issues, gas, water, damp or property condition.
Please tell us promptly about changes that could affect your housing arrangement or housing-cost support.
Ask for information in a different format or tell us about an adjustment you need.
Not every Genesis property will use the same legal agreement. Your own signed agreement is the authoritative document for your home.
It will explain matters such as rent or accommodation charges, notice, repairs, access, behaviour, property condition and how the agreement can end.
